On Cletoreyes.eu returns are free of charge. If you wish to return or replace a product, we will send our courier to pick it up and you will not incur any costs.
Only one return per order is free. If you need to change the size of a product more than once, from the second time the shipping will be at your expense.
If you have received an incorrect or damaged product, report it within 48 hours of receiving the order. Reports of products damaged beyond 48 hours will be handled as warranty claims.
IMPORTANT. The returned products must never have been used and / or washed. The return of a product or a case that is not intact may provide for a reduction in the refund.